GoToMyPC System Status
Identified - We’re happy to announce that on January 31, 2017, the GoTo business of Citrix (which includes GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist, OpenVoice, Grasshopper and Event Services) separated from Citrix Systems, Inc. and merged with LogMeIn, Inc. For our customers, the new LogMeIn will offer best-in-class capabilities across a much larger combined portfolio while featuring the scale, resources and world-class talent required to accelerate innovation and address future customer needs.

We are very excited about the possibilities this merger presents for our customers. For the vast majority of customers, no actions will be needed. Our applications will continue to update automatically and take care of any changes required.

If you are an IT Admin, Billing Admin or have an Integration based on one of our APIs, you will need to make some updates. Full details of what you will need to do can be found here: https://support.logmeininc.com/account-update-faqs

Please follow this announcement in our customer community so you are automatically updated with new information as it becomes available: https://community.gotomypc.com/gotomypc/topics/important-updates-for-admins-after-the-merger-with-logmein-inc-pw2xh3udsgtq9
May 24, 23:26 UTC

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomypc.com and follow the Popular link for "SSL Security Update: Heartbleed bug".

GoToMyPC   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2017

No incidents reported today.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Completed - The scheduled maintenance has been completed.
Oct 11, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 05:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is thirty minutes.10/09/17 10:30 PM During this time customers will be unable to start GoToMyPC sessions. GoToMyPC sessions that are already in progress will not be impacted. We sincerely apologize for the inconvenience caused by this maintenance.
Oct 9, 12:05 UTC
Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.

Oct 4, 2017

No incidents reported.

Oct 3, 2017
Completed - The scheduled maintenance has been completed.
Oct 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is 10-15 minutes. During the failover customers will be unable to start G2P sessions. In-flight sessions will be unaffected. We sincerely apologize for the inconvenience caused by this maintenance.
Oct 2, 05:39 UTC
Oct 2, 2017

No incidents reported.

Oct 1, 2017

No incidents reported.

Sep 30, 2017

No incidents reported.

Sep 29, 2017
Completed - The scheduled maintenance has been completed.
Sep 29, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:01 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is twenty minutes. During this time the gotomypc.com website may be inaccessible. We sincerely apologize for the inconvenience caused by this maintenance.
Sep 27, 17:52 UTC
Sep 28, 2017
Completed - The scheduled maintenance has been completed.
Sep 28, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 12:08 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is twenty minutes. During this time GoToMyPC users will be unable to launch sessions. We sincerely apologize for the inconvenience caused by this maintenance.
Sep 28, 12:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GotoMyPC. The expected down time is 20-30 minutes. During this time users will be unable to start GoToMyPC sessions. In-flight sessions will be unaffected.
Additionally, some reporting and wizard.gotomypc.com will not be available during the downtime.
We sincerely apologize for the inconvenience caused by this maintenance.
Sep 25, 10:32 UTC
Sep 27, 2017
Completed - The scheduled maintenance has been completed.
Sep 27, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 05:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GotoMyPC. The expected down time is 20-30 minutes. During this time customers will be unable to start GotoMyPC sessions. In-flight sessions will be unaffected. We sincerely apologize for the inconvenience caused by this maintenance.
Sep 25, 10:26 UTC
Sep 26, 2017

No incidents reported.

Sep 25, 2017

No incidents reported.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.