GoToMyPC System Status
Identified - We’re happy to announce that on January 31, 2017, the GoTo business of Citrix (which includes GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist, OpenVoice, Grasshopper and Event Services) separated from Citrix Systems, Inc. and merged with LogMeIn, Inc. For our customers, the new LogMeIn will offer best-in-class capabilities across a much larger combined portfolio while featuring the scale, resources and world-class talent required to accelerate innovation and address future customer needs.

We are very excited about the possibilities this merger presents for our customers. For the vast majority of customers, no actions will be needed. Our applications will continue to update automatically and take care of any changes required.

If you are an IT Admin, Billing Admin or have an Integration based on one of our APIs, you will need to make some updates. Full details of what you will need to do can be found here: https://support.logmeininc.com/account-update-faqs

Please follow this announcement in our customer community so you are automatically updated with new information as it becomes available: https://community.gotomypc.com/gotomypc/topics/important-updates-for-admins-after-the-merger-with-logmein-inc-pw2xh3udsgtq9
May 24, 23:26 UTC

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomypc.com and follow the Popular link for "SSL Security Update: Heartbleed bug".

GoToMyPC   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2017

No incidents reported today.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Completed - The scheduled maintenance has been completed.
Sep 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 05:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GotoMyPC. The expected down time is 10 - 20 minutes. During this time Customers may not able to access GotoMyPC website. We sincerely apologize for the inconvenience caused by this maintenance.
Sep 13, 11:59 UTC
Completed - The scheduled maintenance has been completed.
Sep 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 05:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is ten to twenty minutes. During this time the GoToMyPC website may not be accessible. We sincerely apologize for the inconvenience caused by this maintenance.
Sep 13, 12:33 UTC
Sep 13, 2017
Completed - The scheduled maintenance has been completed.
Sep 13, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is five or six minutes. During this time the GoToMyPC website may not be accessible. We sincerely apologize for the inconvenience caused by this maintenance.
Sep 11, 12:20 UTC
Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017
Completed - The scheduled maintenance has been completed.
Sep 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 08:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is twenty to thirty minutes. During this time customers may not be able to access the GoToMyPC website. We sincerely apologize for the inconvenience caused by this maintenance.
Sep 8, 13:50 UTC
Sep 8, 2017

No incidents reported.

Sep 7, 2017
Completed - The scheduled maintenance has been completed.
Sep 7, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 05:01 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is twenty to forty minutes. During this time GoToMyPC users may not be able to access the GoToMyPC website. GoToMyPC sessions that are in progress will not be impacted. We sincerely apologize for the inconvenience caused by this maintenance.
Aug 30, 12:16 UTC
Sep 6, 2017

No incidents reported.

Sep 5, 2017

No incidents reported.

Sep 4, 2017

No incidents reported.

Sep 3, 2017

No incidents reported.

Sep 2, 2017

No incidents reported.

Sep 1, 2017

No incidents reported.

Aug 31, 2017
Completed - The scheduled maintenance has been completed.
Aug 31, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 05:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is twenty minutes. During this time users may not be able to access the https://gotomypc.com website. GoToMyPC sessions that are active during the maintenance will not be impacted. We sincerely apologize for the inconvenience caused by this maintenance.
Aug 29, 12:07 UTC
Aug 30, 2017

No incidents reported.

Aug 29, 2017

No incidents reported.

Aug 28, 2017

No incidents reported.

Aug 27, 2017

No incidents reported.

Aug 26, 2017
Completed - The scheduled maintenance has been completed.
Aug 26, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 05:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected maintenance time is 20 minutes. During this time no impact is expected to users of GoToMyPC.
Aug 24, 12:32 UTC