GoToMyPC System Status
Identified - We’re happy to announce that on January 31, 2017, the GoTo business of Citrix (which includes GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist, OpenVoice, Grasshopper and Event Services) separated from Citrix Systems, Inc. and merged with LogMeIn, Inc. For our customers, the new LogMeIn will offer best-in-class capabilities across a much larger combined portfolio while featuring the scale, resources and world-class talent required to accelerate innovation and address future customer needs.

We are very excited about the possibilities this merger presents for our customers. For the vast majority of customers, no actions will be needed. Our applications will continue to update automatically and take care of any changes required.

If you are an IT Admin, Billing Admin or have an Integration based on one of our APIs, you will need to make some updates. Full details of what you will need to do can be found here: https://care.citrixonline.com/account-update-faqs

Please follow this announcement in our customer community so you are automatically updated with new information as it becomes available: https://community.gotomypc.com/gotomypc/topics/important-updates-for-admins-after-the-merger-with-logmein-inc-pw2xh3udsgtq9
May 24, 23:26 UTC

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomypc.com and follow the Popular link for "SSL Security Update: Heartbleed bug".

GoToMyPC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2017

No incidents reported today.

May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017
Completed - The scheduled maintenance has been completed.
May 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 05:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on our GoToMyPC product from 5/22/2017 5:30 AM – 5/22/2017 8:00 AM UTC. During this time, some customers may be unable to start new connections. In-flight sessions will not be impacted. We sincerely apologize for any inconvenience caused by this maintenance.
May 19, 17:43 UTC
May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017

No incidents reported.

May 10, 2017

No incidents reported.

May 9, 2017

No incidents reported.

May 8, 2017

No incidents reported.

May 7, 2017

No incidents reported.

May 6, 2017

No incidents reported.

May 5, 2017

No incidents reported.

May 4, 2017

No incidents reported.

May 3, 2017

No incidents reported.

May 2, 2017

No incidents reported.

May 1, 2017

No incidents reported.

Apr 30, 2017

No incidents reported.

Apr 29, 2017

No incidents reported.