GoToMyPC® System Status
All Systems Operational

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomypc.com and follow the Popular link for "SSL Security Update: Heartbleed bug".

GoToMyPC® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2016

No incidents reported today.

Dec 2, 2016
Completed - The scheduled maintenance has been completed.
Dec 2, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on our GoToMyPC product from 12/2/2016 6:00 AM – 12/2/2016 11:00 AM UTC. During this time, customers may be unable to generate reports or download the GoToMyPC connection wizard. We sincerely apologize for the inconvenience caused by this maintenance.
Dec 2, 03:18 UTC
Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016
Completed - The scheduled maintenance has been completed.
Nov 29, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 06:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on our GoToMyPC product from 11/29/2016 6:00 AM – 11/29/2016 11:00 AM UTC. During this time, some customers may be unable to start new connections. In-flight sessions will not be impacted. We sincerely apologize for the inconvenience caused by this maintenance.
Nov 29, 00:24 UTC
Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.

Nov 22, 2016

No incidents reported.

Nov 21, 2016

No incidents reported.

Nov 20, 2016

No incidents reported.

Nov 19, 2016

No incidents reported.

Nov 18, 2016

No incidents reported.

Nov 17, 2016

No incidents reported.

Nov 16, 2016

No incidents reported.

Nov 15, 2016
Resolved - We have received no further reports regarding offline GoToMyPC hosts or difficulties connecting to host computers. The external network issues that may have briefly affected connections appear to be resolved as well. The GoToMyPC service is fully operational at this time, and we apologize for any inconvenience this issue may have caused.
Nov 15, 18:39 UTC
Monitoring - Reports of offline hosts have subsided and appear to coincide with external network issues in the past hour. At this time the service appears to be fully operational with no connectivity issues, but we are continuing to monitor the situation to ensure the issue is resolved.
Nov 15, 16:57 UTC
Investigating - We are currently receiving scattered reports of GoToMyPC host computers showing Offline, as well as a connection time outs and failures to connect to host computers. Our engineering team is actively investigating this issue.
Nov 15, 16:40 UTC
Nov 14, 2016

No incidents reported.

Nov 13, 2016

No incidents reported.

Nov 12, 2016

No incidents reported.

Nov 11, 2016

No incidents reported.

Nov 10, 2016

No incidents reported.

Nov 9, 2016

No incidents reported.

Nov 8, 2016

No incidents reported.

Nov 7, 2016

No incidents reported.

Nov 6, 2016

No incidents reported.

Nov 5, 2016

No incidents reported.

Nov 4, 2016

No incidents reported.

Nov 3, 2016

No incidents reported.