GoToMyPC System Status
All Systems Operational

About This Site

For information regarding Heartbleed vulnerability, please visit support.gotomypc.com and follow the Popular link for "SSL Security Update: Heartbleed bug".

GoToMyPC   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 24, 2017

No incidents reported today.

Nov 23, 2017

No incidents reported.

Nov 22, 2017
Completed - The scheduled maintenance has been completed.
Nov 22, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 07:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is five to seven minute. During this time GoToMyPC users will be unable to start new sessions. GoToMyPC sessions that are in progress will not be impacted. We sincerely apologize for the inconvenience caused by this maintenance.
Nov 21, 12:56 UTC
Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017
Completed - The scheduled maintenance has been completed.
Nov 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is fifteen to twenty minutes. During this time GoToMyPC users will be unable to start sessions. Sessions that are in progress will not be impacted. We sincerely apologize for the inconvenience caused by this maintenance.
Nov 15, 13:02 UTC
Nov 15, 2017

No incidents reported.

Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 05:00 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is twenty to twenty-five minutes. During this time users will be unable to start GoToMyPC sessions. GoToMyPC sessions that are in-progress will not be impacted. We sincerely apologize for the inconvenience caused by this maintenance.
Nov 13, 13:08 UTC
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - This incident has been resolved.
Nov 8, 00:24 UTC
Identified - We’re happy to announce that on January 31, 2017, the GoTo business of Citrix (which includes GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist, OpenVoice, Grasshopper and Event Services) separated from Citrix Systems, Inc. and merged with LogMeIn, Inc. For our customers, the new LogMeIn will offer best-in-class capabilities across a much larger combined portfolio while featuring the scale, resources and world-class talent required to accelerate innovation and address future customer needs.

We are very excited about the possibilities this merger presents for our customers. For the vast majority of customers, no actions will be needed. Our applications will continue to update automatically and take care of any changes required.

If you are an IT Admin, Billing Admin or have an Integration based on one of our APIs, you will need to make some updates. Full details of what you will need to do can be found here: https://support.logmeininc.com/account-update-faqs

Please follow this announcement in our customer community so you are automatically updated with new information as it becomes available: https://community.gotomypc.com/gotomypc/topics/important-updates-for-admins-after-the-merger-with-logmein-inc-pw2xh3udsgtq9
May 24, 23:26 UTC
Nov 7, 2017

No incidents reported.

Nov 6, 2017
Resolved - This incident has been resolved.
Nov 6, 23:20 UTC
Identified - At this time customers connecting to our services via Comcast/Xfinity are experiencing connectivity issues. Please refer to this page for more http://downdetector.com/status/comcast-xfinity/map/
Nov 6, 18:52 UTC
Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.

Nov 3, 2017

No incidents reported.

Nov 2, 2017

No incidents reported.

Nov 1, 2017

No incidents reported.

Oct 31, 2017

No incidents reported.

Oct 30, 2017

No incidents reported.

Oct 29, 2017

No incidents reported.

Oct 28, 2017

No incidents reported.

Oct 27, 2017

No incidents reported.

Oct 26, 2017
Completed - The scheduled maintenance has been completed.
Oct 26, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 05:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on GoToMyPC. The expected down time is twenty minutes. During this time users will be unable to start GoToMyPC sessions. Sessions that are already in progress will not be affected. We sincerely apologize for the inconvenience caused by this maintenance.
Oct 24, 14:44 UTC
Oct 25, 2017

No incidents reported.