GoToMyPC System Status
Identified - We’re happy to announce that on January 31, 2017, the GoTo business of Citrix (which includes GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist, OpenVoice, Grasshopper and Event Services) separated from Citrix Systems, Inc. and merged with LogMeIn, Inc. For our customers, the new LogMeIn will offer best-in-class capabilities across a much larger combined portfolio while featuring the scale, resources and world-class talent required to accelerate innovation and address future customer needs.

We are very excited about the possibilities this merger presents for our customers. For the vast majority of customers, no actions will be needed. Our applications will continue to update automatically and take care of any changes required.

If you are an IT Admin, Billing Admin or have an Integration based on one of our APIs, you will need to make some updates. Full details of what you will need to do can be found here: https://care.citrixonline.com/account-update-faqs

Please follow this announcement in our customer community so you are automatically updated with new information as it becomes available: https://community.gotomypc.com/gotomypc/topics/important-updates-for-admins-after-the-merger-with-logmein-inc-pw2xh3udsgtq9
May 24, 23:26 UTC

About This Site

For information regarding Citrix Heartbleed vulnerability, please visit support.gotomypc.com and follow the Popular link for "SSL Security Update: Heartbleed bug".

GoToMyPC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2017

No incidents reported today.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017
Completed - The scheduled maintenance has been completed.
Jul 13, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:31 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on our GoToMyPC product from 7/13/2017 6:30 AM – 7/13/2017 8:00 AM UTC. During this time, some customers may be unable to start new connections. In-flight sessions will not be impacted. We sincerely apologize for any inconvenience caused by this maintenance
Jul 12, 20:34 UTC
Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.

Jul 7, 2017

No incidents reported.

Jul 6, 2017

No incidents reported.

Jul 5, 2017

No incidents reported.

Jul 4, 2017

No incidents reported.

Jul 3, 2017

No incidents reported.

Jul 2, 2017

No incidents reported.

Jul 1, 2017
Completed - The scheduled maintenance has been completed.
Jul 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 04:30 UTC
Scheduled - In order to provide our customers with the highest level of service, we have scheduled maintenance on our GoToMyPC product from 7/1/2017 4:30 AM – 7/1/2017 7:00 AM UTC. During this time, some customers may be unable to start new connections. In-flight sessions will not be impacted. We sincerely apologize for any inconvenience caused by this maintenance.
Jun 30, 18:24 UTC
Jun 30, 2017

No incidents reported.

Jun 29, 2017

No incidents reported.

Jun 28, 2017

No incidents reported.

Jun 27, 2017

No incidents reported.

Jun 26, 2017

No incidents reported.

Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.