GoTo Status

All Systems Operational

About This Site

Welcome to the GoTo status page for Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

Pro/Central Operational

GoToMyPC Operational

Hamachi Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GoToMyPC - Maintenance May 20, 2024 05:30-08:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: May 20th, 2024, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.

What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time.
Posted on May 16, 2024 - 11:46 UTC

Past Incidents

May 17, 2024

No incidents reported today.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

Hamachi - Unable to connect

Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
May 13, 10:48 UTC

Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
May 13, 10:46 UTC

Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
May 13, 10:38 UTC

Investigating - We are actively investigating reports that some Hamachi customers may be getting an error message while trying to connect to the Hamachi servers.

Our engineers are working to identify the issue and will provide another update shortly.
May 13, 10:38 UTC

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

GoToMyPC - Maintenance

Completed - The scheduled maintenance has been completed.
May 7, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:30 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: May 7th, 2024, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.

What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time.
Apr 30, 14:09 UTC

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.